Pointers

• The integration is between a TaskCall service and Datadog.
• Incidents will automatically resolve in TaskCall when metrics fall back within the normal threshold.
• This integration is bi-directional. Status and priority are synced up between Datadog and TaskCall.

Install TaskCall App in Datadog

The installation process has to be authorized by both TaskCall and Datadog. Follow the steps below to complete the installation.

1. In Datadog: Go to the Integrations page. Search for TaskCall.
2. Once you find the TaskCall integration tile, click on it. Then go to the Configure tab and click Connect Accounts. You will be redirected to TaskCall.
3. In TaskCall: Give the integration a name and select the service you want the integration to be on.
   
   
4. Click Integrate. You will be redirected to Datadog.
5. In Datadog: You must authorize the integration. (Please make sure you have the correct permissions to authorize the integration)
   
   
6. Once you authorize the integration you will be redirected to TaskCall.
7. In TaskCall: Copy the Integration Url that is issued for the integration. You will need this to set up the webhook in Datadog.

Create Webhook in Datadog

1. Go to Integrations > Integrations.
2. Find Webhooks and click on it.
   
   
3. Click on the New Webhook button.
4. Give it a name and paste the Integration Url you copied over from TaskCall.
5. Paste the following in the Payload section:
   
   
   {
        "body": "$EVENT_MSG",
        "last_updated": "$LAST_UPDATED",
        "event_type": "$EVENT_TYPE",
        "title": "$EVENT_TITLE",
        "date": "$DATE",
        "org": {
            "id": "$ORG_ID",
            "name": "$ORG_NAME"
        },
        "id": "$ID",
        "aggreg_key": "$AGGREG_KEY",
        "alert": {
            "cycle_key": "$ALERT_CYCLE_KEY",
            "id": "$ALERT_ID",
            "metric": "$ALERT_METRIC",
            "scope": "$ALERT_SCOPE",
            "status": "$ALERT_STATUS",
            "title": "$ALERT_TITLE",
            "transition": "$ALERT_TRANSITION",
            "type": "$ALERT_TYPE",
            "query": "$ALERT_QUERY"
        },
        "user": "$USER",
        "username": "$USERNAME",
        "priority": "$PRIORITY",
        "text_msg": "$TEXT_ONLY_MSG",
        "snapshot": "$SNAPSHOT",
        "link": "$LINK",
        "hostname": "$HOSTNAME",
        "incident_uuid": "$INCIDENT_UUID",
        "incident_public_id": "$INCIDENT_PUBLIC_ID",
        "incident_title": "$INCIDENT_TITLE",
        "incident_url": "$INCIDENT_URL",
        "incident_msg": "$INCIDENT_MSG",
        "incident_severity": "$INCIDENT_SEVERITY",
        "security_rule_id": "$SECURITY_RULE_ID",
        "security_rule_name": "$SECURITY_RULE_NAME",
        "security_signal_severity": "$SECURITY_SIGNAL_SEVERITY",
        "security_signal_title": "$SECURITY_SIGNAL_TITLE",
        "security_signal_msg": "$SECURITY_SIGNAL_MSG",
        "security_rule_query": "$SECURITY_RULE_QUERY",
        "security_rule_type": "$SECURITY_RULE_TYPE",
        "tags": "$TAGS"
   }
   
   
   
   
6. Once the details have been entered, click Save.